Cookie Policy
What are cookies?
Cookies are small files containing unique identifiers that are placed on your device(s) by the web server of the website(s) that you visit. Cookies do not contain any personally identifiable information about you, but personal information that we hold about you may be linked to the information stored in and obtained from cookies.
What are cookies used for?
Cookies are used to improve your access to our websites, identify repeat visitors, and in most cases required for our websites to load smoothly on your device. Cookies can also be used to track users as they navigate different pages on the website to create reports about the use of the website.
What types of cookies are there?
Cookies are largely classified into two types:
- Persistent cookies remain on your device for a set period as specified within the cookie, even after you have closed your web browser or restart your computer.
- Session cookies are stored on your device temporarily and expire when you leave the website. These cookies will be deleted when you close the web browser.
Cookies can also be issued by first-party or third-party:
- First-party cookies are issued from the website you have accessed. These cookies are often used to store your preferences and data you provided.
- Third-party cookies are set by a website other than the one you are accessing. These cookies are issued by our partners or service providers that sometimes provide content or functions on our website. They are often used to collect information to carry out analysis into behaviour and demographics of visitors, and not least marketing purposes.
What cookies do we use and what are they for?
Cookies that are set by this website are detailed below:
| Cookie | Name | Purpose |
| Cookie preference | plg_system_eprivacy | Records your preference if you have accepted cookies on our website |
| Universal Analytics (Google) | _ga _gali _gat _gid |
Collects anonymised information about our website visitors, including the number of visitors, where they come from, and which pages they visited. |
| Performance cookie (set by hosting service) | BIGipServer TS01237438 TS0192dbfb |
Manages sessions on load balanced servers, to ensure user requests are routed consistently to the correct server to allow content of the page to load quickly and smoothly |
| Session cookie | 32-characters string consisting of numbers and alphabets | Keeps track of a visitor when navigating from page to page and records any data input or selection (eg adding item to shopping cart, filling in pages of an online form, etc). |
| Joomla | joomla_user_state | Keeps you logged-in when navigating from page to page. |
| Joomla | joomla_remember_me | Allows you to be automatically logged back into our website when you next visit. This cookie is set if you ticked the ‘Remember me’ box when logging in. |
How can I accept or refuse cookies on this website?
On your first visit to this website (or after deleting your cookies), you will receive a prompt informing you about the use of cookies on our website and options to accept or refuse cookies. Once you have selected an option, your decision will be displayed on the bottom corner of all pages of the website (display toggled by the cookie icon). You can then change your decision to reconsider cookies or remove cookies that have been stored by the website by clicking on the button.
How do I manage or delete the cookies on my device?
Most web browsers are set to accept cookies automatically. However, you can change the settings of your browsers to delete cookies stored on your device or stop the browsers from accepting them. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.aboutcookies.org or www.allaboutcookies.org.